Question 1

Is this SECURE website and transaction?

Accepted Answer

Yes, this is SECURE website with SECURE transaction.

Our website is hosted by Wix.com (Wix.com)platform that integrated by PAYPAL and XENDIT for our SECURE payment transaction. Every ready stock items that has been paid by you through PAYPAL and XENDIT, we will proceed to be shipped with shipment tracking link.

Please read our Privacy Policy (www.scrafts.net/privacy-policy)carefully!

Question 2

How many category in FAQ section?

Accepted Answer

There are 4 categories:
1. Pre-Order Information (www.scrafts.net/pre-order)
2. Wholesale (www.scrafts.net/wholesale)
3. Shoes Chart (www.scrafts.net/shoes-chart)
4. Tracking Your Shipment (www.scrafts.net/tracking-your-shipment)

Question 3

Why cannot find my shoes size on all Shoes products?

Accepted Answer

Because we made the shoes based on your own size that you can see the Shoes Chart for Men and Women Shoes in Size Chart page. So, that's why we don't put the shoes size information in each our shoes products.

Question 4

How to measure my own feet?

Accepted Answer

You can easy to measure your own feet. Please follow the direction in this picture
https://static.wixstatic.com/media/aea3af_a2c5a520b4c743c095220f30a205502d~mv2.jpeg

Question 5

How do I know my own shoes size that I am a Woman?

Accepted Answer

You can see your own shoes size in the our Shoes Chart for our Women Shoes Collections
https://static.wixstatic.com/media/aea3af_efac181aa17c474a9f4ca40a9a135a3b~mv2.jpeg

Question 6

Do you provide a tracking number with a link for the customer's order when in the shipping process to the customer's address?

Accepted Answer

Yes. We do! You can track your  order, by clicking here (www.scrafts.net/tracking-your-shipment)

Question 7

Do you accept Product Customization Orders?

Accepted Answer

Yes, We Do. We accept Customization Orders of Products as per your request with a minimum order quantity is 12 pieces (1 dozen). For the procedure, please refer to our Wholesale (https://www.scrafts.net/wholesale)page