Question 1

What is WHOLESALE

Accepted Answer

Wholesale is sell (goods) in large quantities at low prices, to be sold on at a profit
Wholesaling or distributing is the sale of goods or merchandise (https://en.wikipedia.org/wiki/Merchandising)to retailers; to industrial,(https://en.wikipedia.org/wiki/Manufacturing) commercial, institutional (https://en.wikipedia.org/wiki/Institutional)or other professional business users; or to other wholesalers (wholesale businesses) and related subordinated services. In general, it is the sale of goods (https://en.wikipedia.org/wiki/Good_(economics))in bulk (https://en.wikipedia.org/wiki/Bulk_sale)to anyone, either a person or an organization, other than the end consumer of that merchandise. Wholesaling is buying goods in bulk quantity, usually directly from the manufacture or source, at a discounted rate and selling to the retailer at a higher price. The retailer then sells the goods to the end consumer at a higher price making a profit.

Question 2

How to order for our WHOLESALE products?

Accepted Answer

These are the steps to order our WHOLESALE and/or Customization products above 11 pieces (1 dozen):
1. Find the RIBBON Sign in each of the product item descriptions CAREFULLY if there is a note of "WHOLESALE" information.
2. Minimum Order Quantity/MOQ is 1 dozen (12 pieces). Special price for 5 dozen and you will get a special discount of up to 30% and 100 pieces up to 40%.
3. Please fill in the Wholesale Order Form (www.scrafts.net/wholesale)below for inquiries 
4. You can add your inquiries in the "Note" column in the Wholesale Order Form. After that, you click the "ORDER NOW" button and make the First Payment of US$500 as a Down Payment that paid by the Payment Gateways in the Payment Policy (https://www.scrafts.net/payment-policy)
5. After your order is placed, please send your picture file in .jpeg format to our e-mail address admin@scrafts.net.
6. We will send you notifications by e-mail or chat through WhatsApp for FINAL design confirmation before we proceed.
7. Any FINAL design that has been confirmed by you, cannot be changed revised, or added.  
8. After your design is confirmed, please allow us to process 14 - 30 business days (or 60 calendar days) which means our artisans will handwoven your order. 
9. However, the length of time is not exact following the period mentioned in section number 8. The period process may vary and depends on quantity and difficulties in design.
10. If we have finished making your order request, we will notify you by sending you a picture of the finished product and the remaining payment to be paid in advance via chat and/or email. If you still have an outstanding payment balance of the pre-paid Down Payment of US$500 (for orders above US$500), please resubmit this Wholesale Form and make a payment to complete the remaining payment of the Down Payment by clicking the PayPal Button below. Once we receive your payment completion, we will ship your order.
11. For Cancellation, read below

Question 3

How do I know if the WHOLESALE product that I have fully paid in advance already complete made?

Accepted Answer

If your Product is WHOLESALE and you have fully paid in advance, we will notify you with the shipment tracking link by e-mail from our e-mail address (admin@scrafts.net) ((admin@scrafts.net))and/or the Shipper's e-mail address. It means your order is READY TO SHIP

Question 4

Is it possible if any cancellation for WHOLESALE Products that I have paid before?

Accepted Answer

Yes. It is possible to CANCEL, if:

1. The length of time to WHOLESALE beyond 30 business days (or 60 calendar days), automatically CANCELED by system and you will get FULLY REFUND from us that paid by PAYPAL (for International Buyers) and XENDIT (for Domestic Buyer).
2. You (Buyer) CANCEL less than 2 days after you have paid, you will get FULLY REFUND from us through PAYPAL or XENDIT. and CANCEL more than 2 days is NON-REFUNDABLE

WHOLESALE & CUSTOMIZATION ORDER FORM

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